World Renowned Speaker and Customer Service Expert
Jonathan is spending just two days in Cape Town and we have secured his services to share his message with you and your team for this half day session. Monday afternoon, November 5th, 12:30 – 16:30
Winning Clients’ Loyalty
7 Proven Practices to Convert Clients into Amazing Fans
Every business wants to convert their customers and clients into loyal & amazing fans. Not only will they stay with you for the long-term, they will also be your best ambassadors through their enthusiastic, free, word-of-mouth advertising for your business. These amazing fans of yours will provide a constant and growing stream of sales, revenue and opportunities for your business – a source of business sustainability and prosperity. The key question is “How?”
Based on the international bestselling book “Winning Clients’ Loyalty – 7 Proven Practices to Convert Clients into Amazing Fans, embodied in the word “S.E.R.V.I.C.E”, this highly interactive learning program is aimed at helping you discover the “how to”. It is about helping you build and exceed your sales and customer service experience that affects your organization, your partners and your personal leadership effectiveness. The key focus of this program will be in the areas of personal self-mastery, emotional intelligence, relationship engagement, social selling, service innovation, leading & empowering a high performance team.
At the end of this half day experiential learning program, participants will be able to:
– Increase their personal self-mastery skills in the areas of self awareness & emotional effectiveness in driving greater sales & service success, resilience and productivity.
– Develop better customer Engagement, Relationship & Connection for higher retention & loyalty
– Embrace change and innovate creatively to achieve greater partnership and loyalty.
– Develop trust and respect for interpersonal & team success your partners and associates.
The workshop will be challenging, thought provoking, educational and inspiring. Participants will be able to use a variety of learning tools including experiential learning, case studies, learning activities and discussions.
Jonathan’s reputation is world wide. Click Here to see what Jack Canfield (co author of Chicken Soup for the Soul) has to say about Jonathan Low