Handling Objections

About this topic

Managing objections and the close are the most important parts of the sale but are so often handled badly. We are not good at closing the sale. In a recent study undertaken by a local security company, salespeople ask for the business in only 34% of the time and this is not unusual. In this work we make the close simple but very effective, and take the lid off all those difficult objections.

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Content

Learn when to Close and when not to Close


Find out how Closing can be fun


Learn four steps to Closing any Sale


Discover the different types of objection and how to handle them


Objections are opportunities, find out how to look forward to them

How often do your sales people do all the hard work then forget to ask for the business? How often is a sale lost because an objection is badly handled? In this seminar for sales people at all levels we analyse objections and the close and discuss a few simple rules that will make a big difference to your strike rate.

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About the Author

Richard Mulvey is South Africa’s leading Sales Motivator and over the last 22 years has inspired over 200,000 business people to better performance.

Using knowledge gained from his 20 years experience as a sales person all the way to Sales Director together with ‘up to date’ sales techniques, Richard is able to up skill any group of sales people and inspire them to use the skills.

Richard is also past President of the Professional Speakers Association of Southern Africa (PSASA) (twice) and has been inducted into the Southern African Speaker Hall of Fame, an honour that is held by only 9 South Africans including Clem Sunter, Dr Michael Mol and Archbishop Emeritus Desmond Tutu.

Format

This product comes as a hard copy book, ebook, DVD and downloadable video.

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Prices

For manual orders, the prices are as follows, otherwise use the PayPal version for USD.

  • Book / eBook – R60
  • DVD / Video – R140
  • Shipping – R99

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Handling Objections - Book
Handling Objections - Book
Book
$4.00

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Handling Objections - DVD
Handling Objections - DVD
DVD
$10.00

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Handling Objections - eBook
Handling Objections - eBook
eBook
$4.00

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Handling Objections - video
Handling Objections - video
Video Download *sent manually
$10.00

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